What makes Electrolux air conditioners special?

Your privacy is very important to us. This Privacy Policy explains how Casper Vietnam Co., Ltd., its subsidiaries, the websites we provide, and its affiliates (“Casper”, “we”, “our”) will collect, use, and disclose Personal Data that we obtain through the URL: https://electrolux-aircon.vn/ (“Website”) or other means.

“Personal Data” means all information relating to you that identifies or enables your identification (including basic personal data and sensitive personal data such as name, contact number, email address, mailing address, residential address, Internet Protocol Address) that we obtain through your access to or use of the Website.

To better serve you, we may update this Privacy Policy from time to time. Notices of such updates will be posted on this Website with a clear statement of the changes and the effective date. For any updates/modifications that may expand beyond the processing of your Personal Data, we will send notice to your registered contact method.

1. Purpose of Information Collection and Scope of Information Use

1.1 We may collect the following information when you access the Website:

(a) Anonymous web statistics collected when you browse the website

(b) Personal Data that you know and agree to provide to us when you

(i) participate in direct marketing activities such as online advertising, surveys and lucky draws, and/or

(ii) submit questions or provide feedback or contact us or request information from us,

(iii) contact us for the purpose of requesting service support, repair or warranty for your product. 1.2 We may also collect and process Personal Data from other organizations within Casper or from third parties that legally provide us with information about you, including but not limited to our suppliers, agents, and sales representatives.

1.3 We use your Personal Data to:

a) Provide services and customer support as requested by you (including identifying you and processing your service requests);

b) Answer customer inquiries;

c) Conduct promotional activities related to products and services;

d) Allow you to participate in contests and surveys;

c) Review and improve the content and interface of the website.

Casper has the exclusive right to modify the content on this page without prior notice or warning. You agree that by using our website after any modifications, you acknowledge, agree to, and trust in these modifications. Therefore, you should review the content of this page before accessing other content on the website.

1.4 We will not be responsible for data entry errors arising from your registration or submission of Personal Data.

2. Cookies and Passive Tracking

2.1 “Cookies” are data elements that may be sent to your browser. Your browser may then store them on its system based on the options you have set on your browser. Cookies collect information about your operating system, including but not limited to browser type and Internet protocol address.

2.2 The Website occasionally uses cookies to improve the quality of information and services provided, and to make website navigation more convenient. The Website will not use cookies to obtain information to identify you unless you have previously consented to provide such information.

2.3 You can choose to configure your internet browser to notify you when you receive cookies, helping you decide whether or not to accept them. Furthermore, you can choose to block all cookies. However, please note that if you refuse or block cookies, you will not be able to use all the functions on the Website.

3. Access, Modification, Withdrawal of Consent and Other Rights

3.1 To the extent permitted by applicable data protection and privacy laws, you may access, review, modify, and update your Personal Data, and withdraw your consent to the use of your Personal Data.

3.2 If you wish to access, review, edit, update, or withdraw your consent to the use of Personal Data that you have submitted through the Website, or have any requests regarding the processing of such information, please contact us using the information provided in paragraph 9.

4. International Transfer and Storage

4.1 Where necessary, your Personal Data may be transferred across borders and stored at an international location for processing in accordance with Casper’s standard business practices. By accessing the Website or submitting your Personal Data, you consent to this transfer, storage, or processing.

5. Security and Protection

5.1 When you submit your personal information to us, you agree to the terms outlined above. We are committed to ensuring that the information you provide to us is kept confidential and used to our maximum benefit.